We will exchange most merchandise purchased at Mojo Music Discount within the last thirty days of the purchase at Mojo Music Discount. However, a cash, check, or bankcard refund is not possible. We will exchange within the store or issue a store credit.
Exceptions: to the return and exchange policy include harmonicas, reeds, drumsticks, guitar strings, opened drumheads, print music, software, special orders, and repair ticket labor costs. In accordance with health/sanitary laws, copyright infringement laws, and store policy, returns or exchanges on these items are not possible.
We are sorry for any inconvenience that this policy may cause.
If you find that you are dissatisfied with anything purchased from us, it may be returned - in factory condition - for exchange or a full refund (less shipping charges). Please notify Mojo Music Discount within 5 working days of your having received them any item(s) you have decided to return. Also, for instruments only, please notify us within 48 hours of your intention to return. Ship all items well-packed and insured. We cannot allow credit for items received from you that have been damaged in shipping due to your packing them poorly. In the unlikely event of shipping damage please notify us immediately. Please do not return any damaged item until you have received authorization from us.